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Expert advice and impartial product reviews from an industry expert who’s dedicated to helping the nation avoid hair disasters.

Reclaim Retail: Top Ten Tips: No.6: REWARD YOUR TEAM

28th February 2022

Here’s the thing, depending on the ages of your team members, incentives, rewards that you offer have to appeal to them, and each different…

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Reclaim Retail: Top Ten Tips: No.5: REWARD LOYALTY

22nd February 2022

At some point in your life you will have been faced with the question ‘do you have a loyalty card?’ for a while it…

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Reclaim Retail: Top Ten Tips: No.4: SOCIAL MEDIA

15th February 2022

Social media, the giveaway is in the name, it’s all about you being socially interactive and informative with your clients, and potential new clients.

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Reclaim Retail: Top Ten Tips: No.3: EDUCATE EVERYONE

11th February 2022

Here’s the thing, salons constantly update their team’s skill levels when it comes to cutting, colouring, styling, even perming! But when it comes to…

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Reclaim Retail: Top Ten Tips: No.2: INVEST IN BRANDS

9th February 2022

It’s another controversial and contentious ‘tip’ …. Invest in brands. It’s a proven fact that the more you stock the more you sell, so…

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Reclaim Retail: Top Ten Tips: No.1: PRICE MATCH

7th February 2022

It’s controversial, it’s contentious and it’s not for everyone, but price matching products carried in your salon that your clients see online at a…

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Drawing on personal experiences, salon business and the challenges sales people face in their daily life,
I’ve created a story that can be used in salons and on sales calls that will help overcome the challenges faced in the world of retailing.


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